
Frequently Asked Questions
Frequently asked questions about DobroSKILLS, CPR and First Aid Programs we offer.
I'm having issues with the online learning who do I contact?
Technical issues with the online learning must go through the American Red Cross. Please be aware that they have a standard maintenance window of 4-6AM Eastern Time on Saturdays. If you are having difficulty accessing the site during that time period, please wait a few minutes and refresh the page.
If you are having technical issues, contact the Training Support Center:
Call: 800-RED-CROSS (800-733-2767)
What is the difference between American Red Cross CPR and American Heart Association (AHA) CPR?
Both trainings are very similar since they are both based on the 2010 International Consensus on Cardiopulmonary Resuscitation (CPR) and Emergency Cardiovascular Care (ECC) Science with Treatment Recommendations (CoSTR). Differences exist because The Red Cross Scientific Advisory Council uses CoSTR to understand the science independent of the AHA.

